FAQS(Frequently Asked Questions)
1. What do I get when I purchase an eBook?
You will receive a downloadable digital file (PDF) of the eBook instantly after purchase. No physical item will be shipped.
2. How will I receive the eBook?
Right after your payment is confirmed, a download link will be provided on the checkout page and also sent to your email.
3. Can I read the eBook on my phone/tablet?
Yes! Our eBooks are compatible with most smartphones, tablets, and computers. You can read them on any PDF viewer.
4. Are these eBooks refundable?
Due to the nature of digital products, all sales are final. We do not offer refunds once the file is downloaded.
5. Can I share the eBook with others?
No. Your purchase is for personal use only. Sharing, reselling, or distributing the eBooks is strictly prohibited.
6. I didn’t receive my eBook. What do I do?
Check your spam folder first. If it's not there, contact us immediately at [thenorthshelfhelp@gmail.com].
7. Do I need any special software to open the files?
Nope! Just a PDF reader like Adobe Acrobat or any built-in reader on your phone or PC.